HubSpot Research

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A Practical Approach to Emerging Tech for SMBs: AI, Blockchain, Cryptocurrencies, IoT, and AR/VR

TL;DR: Today’s small business owners represent the most technologically savvy cohort of SMBs that has ever existed. From email infrastructure to search engine optimization, CRMs to automated customer support – SMBs today have access to unprecedented technological power, and use it every day to grow better.

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What is a Bot? How Conversational UI is Changing Tech

If you follow technology-focused news sites and blogs, you’ve likely seen a number of articles heralding the arrival of bots. And as the conversation continues to unfold around this emerging technology, it’s hard not to wonder what to make of it. Many people don’t even know what a bot is, let alone understand how or why they should be using it.

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