Hubspot Research

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Death By 1,000 Apps: Why Tech Is Actually Making Us Less Efficient

TL;DR: As people more adopt tools designed to make marketers and salespeople more efficient, new complications arise. Sure, people are now faster at completing work tasks, but now they're spending more time managing different technologies, performing data entry, and reconciling reports.

  • Though survey respondents indicate they have a manageable number of tools, 82% are still losing hours a week due to managing different technologies. Additionally:
    • 72% of salespeople spend up to an hour a day on data entry and connecting records from different sales tools.
    • 75% of marketers spend up to an hour a day analyzing data and connecting reports from different marketing tools.
  • Majority of respondents say 1-5 of the tools they use have redundant capabilities.
  • If they could have their time back, sales and marketing would spend their time increasing the bottom line.
  • Nearly 60% of marketing teams spend up to 10% of their budget to integrate, maintain, and manage their various tools.
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